Allo Communications dropped internet and television service across a good portion of Nebraska early Friday morning due to a problem in an overnight maintenance operation, the company said.
Allo’s internet service went down around 2:10 a.m. Friday in North Platte, Alliance and parts of the capital city in Lincoln.
At noon Friday, Kylie McNeil of the North Platte office said the core problem was repaired but servers were overloaded due to high demand. She hoped operations would be restored sometime Friday afternoon.
At 3:30 p.m., company spokeswoman Tanna Hannah said not everyone lost service in the affected areas. It depended on locations within the urban areas, she said.
Les Green, the Internet Services Director for the city of North Platte and Lincoln County, said there was a short disruption in telephone service for the city during the night. Green said there was no internet disruption on either the city or county computers.
There were also unconfirmed reports of spotty disruptions during the the night at the Nebraska State Patrol’s Troop D headquarters in North Platte.
Great Plains Health spokeswoman Fiona Libsack said Friday afternoon that the hospital has had no trouble.
However, residents all over North Platte reported being without internet and television service since the middle of the night.